Integral Awareness at The Sound Healing Store
The words "Terms and Conditions" just did not seem appropriate here (^_^)
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About The Sound Healing Store and Products
The Sound Healing Store is the manifested vision of Sacred Sound Ceremonialist Antonio Aversano to offer an online portal of Sound Healing musical instruments and recordings that are consciously sourced from all around the world and made available at accessibly affordable prices. It is important for us to offer accessibly affordable pricing on all of our offerings because of the over arching vision that guides this portal. In fulfillment of this vision, we are blessed to be able to offer one of the largest catalogs of Sound Healing Crystal Singing Bowls on the internet which include individual sound samples and descriptions for each crystal bowl. We also offer traditional five and seven metal sacred tibetan singing bowls; Harmoniums that are handmade in India; gloriously powerful sound healing Gongs; and Divinely shamanic transformational frame drums. While we attempt to describe the items offered on the The Sound Healing Store website as accurately as possible we also realize that the human mind can interpret things in different ways. If there is a question you have about any description or image on our site, we recommend first asking us a question before placing your order. We also sometimes have access to additional images that are not on the website so please feel free to send us a message if you would like to see an additional image of something. We will do the best we can. Speaking of visuals, we have made every effort to display the items featured on this website as accurately as possible. Please note, however, that the colors displayed, as well as the display and color capabilities of your particular computer monitor, will greatly affect the colors actually seen on the screen. So if something looks off to you, it most likely is and again please contact us if you have any questions about anything. Shipping Awareness Most items ship within 24 hours. We ship every weekday Monday through Friday in the USA. Some of our products are sourced from different locations in the US and may arrive from different shipping carriers. This usually will not affect your shipping cost and specific shipping carrier and tracking information will be sent once your order processed. Because The Sound Healing Store works with various suppliers around the US, in the event of an occurrence that the shipping price you are charged during checkout is drastically more or less than the actual shipping charges, you will be notified as soon as possible and either refunded the difference or given the option to pay the shipping difference or cancel your order before it is processed. If you would like to have your item shipped in an expedited way, email us for a quote or you can check out with your products and choose the "Select to Request Express or International Quote" in which we will calculate the shipping total and then send an additional invoice for the shipping payment amount. We are also happy to consider international shipping and will supply a specific shipping quote for any international order requests using the same "Select to Request Express or International Quote" or prior to check-out by sending us a message. International customers are required to include a phone number with their order for customs clearance. The buyer is also responsible for any duty or tax that their home country charges. Please contact your customs office to find out if they charge a duty or tax on purchases. Order Status Once you place an order, The Sound Healing Store will send you a personalized email within one business day and provide you with an order confirmation number. When your order is shipped, we will send you a shipment confirmation email with the shipping carrier tracking number, if available. In addition, you can review the status of these order numbers by logging into the bag / cart at www.TheSoundHealingStore.com and viewing your order history online. If a carrier tracking number is available, you can click on the carrier tracking number to view the detailed delivery status of your order. If you have any questions at any time of during your order and shipping process, you can contact us at 707-666-3366 during normal business hours and we will do the best we can to help. Return Policy All items have a 30 day 100% customer satisfaction guarantee. We truly hope you will be grateful and filled with joy with your purchases from us. If for any reason what you receive does not make your heart sing, please let us know and we will do what we can to create fulfillment or we will send a full refund upon return. We accept postage paid returns only after a return merchandise authorization number has been obtained. Please send us a message for a return merchandise authorization number. Returned items must be in original packaging and condition. Due to some of our suppliers policies, some of our products may incur a 10% re-stocking fee (contact us if you want to see if this will affect a return for you). We also do not refund shipping costs unless the item is not as described and / or there was an error for some reason on our part in what was shipped to you. Payments The Sound Healing Store does not accept checks, drafts, or money orders for orders at this time. Our current main payment processor is PayPal in which you can use a variety of credit cards whether you have an account with PayPal or not. Of course you will also be able to pay with your PayPal account credit as well. Paypal is one of the safest and most secure payment methods on the internet serving millions of people and millions of transactions each day. If the amount you pay for an item is obviously incorrect, for whatever reason, then we of course will communicate and give you the option of re-ordering at the correct price or canceling your order and refunding to you the amount that you paid. Sales Tax Due to our business and shipping locations, sales tax will be applied for any orders shipped to Florida, Tennessee, and California in the U.S.A. Empowering Response-Ability In general, we hope what drew you to this site is a Divine spark and calling from your Soul. We also hope that you will then recognize that this website is breaking some of the old paradigm molds of how people normally do business with each other. What we hope to cultivate with you is a relationship of trust and response-ability. We are a stand for a shift from a victim survival based mode of thinking, to an empowered response-able mode of Being. With that we invite you to bring that awareness into your explorations here and with whatever information you find here. We have tried to be as clear as possible to create wording and an energy that supports healing with sound as a path of contemplation, self-awareness, and self-response-ability. If you happen to find yourself thinking that any information or product on this site will provide a magical cure for whatever ails you in your life on any level, consider that thought to be a mis-interpretation. If you suffer from any kind of physical or mental illness or imbalance, we do not recommend using any information or products here to substitute for professional medical care. If you are physically healthy and mentally and emotionally well and balanced and are called to use sound to cultivate a deeper spiritual, contemplative, and meditation practice, then we support you 100% in working with sound as a stepping stone to Being Happy and Free. (^_^) Keeping It Close To Home Again, if you haven't already recognized by now, this is not your typical online store. With that, we are happy to share that we are staunch advocates of personal privacy and information security. Using PayPal as our payment processor is part of this choice as your credit card information is kept secure by their top quality servers and is not needed to be given in yet another place - even if it is this conscious web portal. Regarding your personal information, we of course consider it sacred and it will never leave The Sound Healing Store order system. Because we also believe in community and connection, we may send an email to bring awareness about any changes to our site, new Sound Healing information, new products, or sales at our store. AND, if we do so, we will make it very easy and clear to opt out of such communications if it is not something you are interested in. Customer Service We are available by phone and email. Do not hesitate to call with any questions or curiosities, we are happy to help. Phone: 707-666-3366 (International +1) Direct Message Here |
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